Message from the President October.2022

The topic of the October 22 edition of our internal newsletter SYORYU is “What do we mean by 'job satisfaction.” The newsletter focuses on how the company’s provision of “opportunities and placement” for all employees to benefit from ongoing professional development leads to job satisfaction for all, and reports on your ideas about how to enhance job satisfaction and the actions you take to achieve it.

After reading the articles in this issue that feature interviews with engineers and back-office personnel, it struck me that the interviewees have something in common. Namely, when they experience a sense of job satisfaction or fulfillment, it is always in relation to Clients. For engineers, Clients are people from research and development departments in the manufacturing industry as well as end-users of the products they develop. For those of you in back-office roles, who your Clients are dependent on the function of the department. Internally, however, engineers and supporting offices are important Clients. We experience job satisfaction and fulfillment precisely because Clients are pleased, appreciative, and have high expectations of us when we provide services to these Clients.

The question, then, is what is required in order to enhance job satisfaction and fulfillment? I believe we must first provide Clients with ever higher-value products and services that meet the Clients' expectations and elicit satisfaction, and then “impress” them by going the extra mile. “Impressing Clients” gives everyone a great sense of pleasure and accomplishment, and the desire to experience it again is the driving force that propels us toward further growth. The repetition of that cycle will lead to better job satisfaction and fulfillment.

At the end of September 2022, more than 500 "lifetime professional engineers" aged 60 or older are still active on the front lines. I believe there are two reasons why those individuals who have achieved the status of “lifetime professional engineers” have been able to continue in their profession for so long. One is because they identify with the company's way of working that revolves around the engineering profession. The second is because they experience true job satisfaction. The company will continue to provide all employees with “opportunities and placement” to pursue high added value that enables you all to experience a sense of job satisfaction.